Support
How can we help?
Search the answers below, or send me a message. I usually reply within one business day.
Getting started
2 answersDo the free tools need an account?▾
No. The free tools run right in your browser. No account, no login, no email required.
How do I know which tools are free?▾
Free tools open on their own. Member tools show a 'Join to unlock' button instead.
Credits and billing
4 answersWhat are credits?▾
AI tools cost a little money every time they run, so the toolbox uses credits: one credit, one AI use. Members get 1,000 fresh credits every month, and each tool shows its cost before you use it.
What happens when I run out of credits?▾
Credits refill at the start of every month, and the toolbox shows your balance before you start, so you never get cut off mid-task.
Why pay for AI tools when free chatbots exist?▾
Free chatbots are generalists. They give you a starting point and leave the finishing to you. The AI tools here are built for one job each - names, captions, image prompts - and the results come ready to use. One credit per use, and your membership covers every tool in the toolbox.
How do I cancel my membership?▾
Open the account menu in the top right, pick Manage membership, and cancel from the billing page. You keep access until the end of your billing period.
Your account
2 answersWhere does my payment info live?▾
Payments run through Stripe, and I never see your card details. You manage or cancel your membership from the account menu, same place you signed up.
Can I use my CopySprout login here?▾
Yes. One account works across Moss sites. Memberships are separate, so a CopySprout plan does not unlock the toolbox, and a toolbox membership does not unlock CopySprout.
Contact
Send me a message
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I'll reply within one business day, usually sooner.